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Passed Pawn Premier Privacy Policy

Business Legal Name: Passed Pawn Premier Strategies, LLC (in formation)

Service Area: Lake, Sumter, and Marion Counties, Florida (serving all areas; remote consulting available)

1) Who We Are

We’re Passed Pawn Premier Strategies — strategic business development with a no-fluff, straight-talk approach. This Privacy Policy explains what data we collect, why we collect it, and how we protect it when you visit our website or work with us.

2) What We Collect

  • Contact Information: name, email, phone, company, role — collected via forms, discovery calls, or direct outreach.

  • Business Details: industry, goals, KPIs, and notes captured during consultations and in our BD-CRM (customized Zoho CRM).

  • Usage Data: pages viewed, clicks, referral source, device/browser data collected via analytics (e.g., Google Analytics) and cookies.

  • Communications: emails, messages, meeting notes, and attachments you share with us.

  • Payment Data: If/when we accept online payments, the processor (e.g., Stripe, PayPal, or bank) collects and processes card/bank details. We do not store full payment card numbers.

3) How We Use Your Information

  • Provide consulting services, onboarding, and deliverables.

  • Set up and maintain your profile in our BD-CRM, track tasks, KPIs, and outcomes.

  • Respond to inquiries, schedule consultations, and send service-related communications.

  • Improve our website, content, and services through analytics and feedback.

  • Send newsletters or updates if you opt in (you can unsubscribe anytime).

  • Comply with legal obligations and enforce our agreements.

4) Legal Bases for Processing (If you are in the EU/UK)

  • Contract: to deliver the services you request.

  • Legitimate Interests: to improve services, prevent fraud, and grow our business responsibly.

  • Consent: for optional marketing emails and certain cookies/analytics where required.

  • Legal Obligation: to maintain records and comply with applicable law.

5) Cookies and Tracking

We use cookies and similar technologies to run the site and understand how it’s used. You can control cookies via your browser settings. If required in your region, we will present a cookie banner to obtain consent for non-essential cookies (e.g., analytics/advertising).

6) Sharing Your Information

  • Service Providers: trusted vendors that help us operate (hosting, email, analytics, scheduling, payment processors). They only process data under our instructions.

  • Integrations: Google Workspace (Mail/Calendar/Drive), Microsoft, Facebook, LinkedIn, Zoho (BD-CRM). Data may flow into these tools to deliver services.

  • Legal/Compliance: to comply with law, protect rights, or respond to lawful requests.

  • Business Transfers: in a merger, acquisition, or reorganization, your information may be transferred as permitted by law.

7) Data Retention

We keep personal information only as long as needed for the purposes described above, to provide services, resolve disputes, and meet legal obligations. We periodically review and securely delete data that is no longer required.

8) Security

We use reasonable administrative, technical, and physical safeguards to protect your information, including access controls within our BD-CRM and secure communications. No method is 100% secure, but we take security seriously and continuously improve.

9) Your Rights

Depending on your location, you may have rights to access, correct, delete, or restrict use of your data, and to object or request portability. To exercise rights, contact us using the details below. If you’re in the EU/UK, you can also complain to your local supervisory authority. California residents may have additional rights under the CCPA/CPRA.

10) International Data Transfers

We operate in the United States. If you access our site from outside the U.S., your information may be transferred to and processed in the U.S. where data protection laws may differ from your jurisdiction. We take steps consistent with applicable law to protect your data during such transfers.

11) Children’s Privacy

Our services are not directed to children under 13. We do not knowingly collect personal information from children. If you believe a child has provided us information, contact us and we will take appropriate action.

12) Third-Party Links

Our website may link to third-party sites we don’t control. Their privacy practices are their own; review their policies before providing personal data.

13) How to Contact Us

Email: DelsaDarline@passedpawnpremier.com
Phone: 352-839-9036
Mailing Address: 603 East Fort King, Ocala FL 34470

14) Updates to This Policy

We may update this Privacy Policy from time to time. The “Effective Date” at the top will indicate the latest version. Material changes will be communicated via our website or by direct notice when appropriate.